Privacy Policy

Last Updated: October 13, 2025

At Trail Talk, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and services.

1. Information We Collect

1.1 Information You Provide

• Account Information: Username, email address, password, display name, profile photo, and bio
• Profile Information: Location, outdoor interests, and preferences
• Content: Posts, photos, videos, comments, messages, and other content you create or share
• Communications: Messages sent through the app and emails to our support team

1.2 Information We Collect Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Information: Posts viewed, features used, interactions with content and other users
• Location Information: Approximate location from IP address (precise location only if you grant permission)
• Log Data: IP address, browser type, access times, and referring URLs

1.3 Information from Third Parties

• Information from social media platforms if you choose to connect your account
• Analytics and advertising partners

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Enable you to connect and communicate with other users
• Personalize your experience and content
• Send notifications about your account activity
• Respond to your inquiries and provide customer support
• Detect, prevent, and address fraud, security issues, and technical problems
• Analyze usage patterns and improve our Service
• Send marketing communications (you can opt out anytime)
• Comply with legal obligations

3. How We Share Your Information

3.1 With Other Users

Your profile information and content you post are visible to other users according to your privacy settings.

3.2 With Service Providers

We share information with third-party vendors who help us operate the Service:

• Cloud hosting providers (for data storage)
• Analytics providers
• Customer support tools
• Email and notification services

3.3 For Legal Reasons

We may disclose information when required by law or to:

• Comply with legal processes
• Enforce our Terms of Service
• Protect the rights, property, or safety of Trail Talk, our users, or others
• Detect or prevent fraud or security issues

3.4 Business Transfers

If Trail Talk is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.5 With Your Consent

We may share information for other purposes with your explicit consent.

4. Your Privacy Controls

4.1 Account Settings

You can control your privacy through the app settings:

• Make your account private (requires follow request approval)
• Control who can mention you in posts
• Manage notification preferences
• Block or unblock users

4.2 Content Visibility

• Choose who can see your posts
• Control who can comment on your content
• Remove followers

4.3 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link or adjusting your notification settings.

5. Your Rights

Depending on your location, you may have rights including:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and data
• Export: Request a copy of your data in a portable format
• Object: Object to certain data processing activities
• Restrict: Request restriction of data processing

To exercise these rights, contact us at support@trailtalk.io.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information for legitimate business purposes or legal requirements, even after you delete your account.

8. Children's Privacy

Trail Talk is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child under 13 has provided us with information, please contact us at support@trailtalk.io.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take steps to ensure your information receives adequate protection.

10. Cookies and Similar Technologies

We use cookies and similar technologies to provide, protect, and improve the Service. See our Cookie Policy for more information.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising privacy rights

14. GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.